Parent Handbook


We are pleased you have chosen to enroll your child at T.L.C.

 Your child is very important to us and so are you. We hope that you will always feel free to talk to us whenever you have a concern. If we are busy, please leave us a note or call us at a later time.


Our parent handbook will describe our center’s policies.







You are allowed vacation time with no fee charged; the time allowed per year (January-December) is as follows:

  • Children enrolled full-time: 10 days per year
  • Children enrolled 3 days: 6 days per year
  • Children enrolled 2 days: 4 days per year
Please notify us as soon as possible as to when you will be taking your vacation. Your child’s placement at the center will not be forfeited.



Withdraw Policy & Late Fee

Withdraw Policy:

A child’s initial enrollment in the center is contingent upon the center’s ability to meet the needs of the child. At any time if the child’s needs cannot be met, the director will begin observation and meet with parents to discuss disenrollment. If at any time, you choose to disenroll your child, please give a written/verbal two week notice to the director before withdrawing your child. You are responsible for the payment of two weeks whether your child is in care or not during this time.

Late Fee:

A late fee of $5:00 for every 15 minutes will be charged if a child is not picked up by the 6:00 PM closing time. There are no planned activities after the center’s closing time. A child who has said goodbye to all of his or her friends will begin to feel lonely and anxious. Being picked up late is upsetting to a child and disruptive to the caregiver’s schedule. Your cooperation is essential to both the child and the caregiver.


When Your Child Is Sick

Our concern is for the welfare of all children in our care. Our intention is to prevent spreading illness by asking that your child not be brought to the center if he or she has any of the following:

  1. Has begun a new medication for transmittable disease prescribed by a physician within the past 24 hour period (see section on ear infection)
  2. Has a temperature of 101 degrees or over (unless due solely to immunization)
  3. Diarrhea, consisting of several liquid stools in the 12 hours (unless is clearly the result of diet or medication)
  4. Has a severe cold with thick nasal drainage or difficulty breathing
  5. Vomiting which continues
  6. Rashes that have not been identified by a physician
  7. Conjuntivitis (after the child has been on drops for a full 24 hour period that may return to the center
  8. Ipetigo

Ear Infections:

The child may come to the center if no other symptoms are present such as high fever and the child is feeling well enough to participate in the days activities.


When your child is in the recovery stages of an illness, we will give your child any medication that is deemed necessary. State law prohibits the administration of medication without written authorization. If your child will need to be on medication, we will ask you to fill our an authorization form. Please make sure you supply the medication in the original prescription bottle/box, this includes over the counter medication as well.


Clothing & Blankets

Please dress your child in appropriate clothing for playing. We will be playing with paint, sand, water etc., as well as doing quiet activities.

We will have outdoor play, which is planned in our daily schedule, weather permitting. Please include the appropriate items such as: hats, warm mittens, snow pants, coats, snowsuits, etc. as needed.

Accidents and spills occur, so an extra set of labeled clothing should remain at the center. Your child will need his or her special blanket and pillow for nap time. It will be stored at the center and taken home on Fridays for washing and returned on Monday.

The center will supply sheets for infants and complete the washing unless parents prefer their own. Infants will have their own specified crib, and children their own cot or mat.


Articles from Home

Often children may want to bring items from home, however when they come into our center they may get lost or broken. We will not be reponsible for any items that come from home that are not permitted. Occasionally, we will post/inform you of special days based on themes for the week that an item may be brought in. Please help your child select something age appropriate to share with the other children.

On birthdays, a special treat may be brought in to share with the other children. Please provide an unopened prepackaged treat.This will help staff decide if the treat is safe for those with any allergies. Please let a staff member know in advance and we can inform you of the amount nedded. At all other times, please keep candy, gum, and even money at home. These items can cause great difficulty.


Authorization to Pick-up A Child

Only an authorized adult may pick-up a child. An authorized adult is one whose name is written on the child’s enrollment form. If for any reason another adult must pick-up your child, we must have parental authorization in writing that day. We will not release your child to anyone unknown to us without authorization


Discipline Policy

It is the policy of our learning center to treat all our children with T.L.C., concern and dignity. Staff members shall not under any circumstances use these punitive measures:

  1. Physical punishment
  2. Verbal abuse
  3. Isolation
  4. Or any other means of corporal punishment

The staff will provide appropriate guidelines for the children. Encouragement, good role modeling, redirecting, and other positive reinforcement methods will be used.